Sapa travel team


From: Nel de Vink [mailto:devinkmapdesign@…com]
Sent: Monday, March 2, 2020 5:50 PM
To: Giang Sapa Tour
Subject: Sapa tour

Dear Giang,
We came back in Hoi An today from Sa Pa. We had a wonderful time and we would like to thank you for organizing everything perfectly. The tours were exactly how we wanted them to be, it was even above expectation. Our tour guide Dudu was fantastic and so was our driver.

Again thank your very much,

Kind regards,
Nelly and Keith Brooker

From: Borut Leben [mailto:lebenborut1@…]
Sent: Saturday, February 29, 2020 3:34 AM
To: Sales Sapa Tour
Subject: Odg: FW: Requesting tour from BORUT LEBEN/CV2220220NTG

First l want to thank you for Nice 6 days trip as on programme.
All by scheduale.
Yes, of course l will recommend your agency to my friends.
We already plan to visit next year Hue and Hoi An and when ready, l will contact you.
Best regards Borut

Poslano z mojega telefona Huawei

From: Wee Pei Wei [mailto:peiwei.wee@…]
Sent: Thursday, August 15, 2019 2:36 PM
To: Giang Sapa Tour
Subject: Re: FW: Requesting tour from Peiwei

Hi Giang!

Thanks for your email. The services provided were excellent and we are very grateful for all the help rendered to us by the hotels and guides throughout the tour.

Will definitely recommend your agency to any of my friends looking to visit Vietnam.



From: Susanto, Carolina [mailto:Carolina.Susanto@…com]
Sent: Wed, 22 May 2019, 11:55 AM
To: Giang Ciao Asia
Subject: RE: [External] RE: Halong Bay Package

Dear Giang,

I am good, how about you?

Yes we really enjoy the trip and I think I will come again to bring my family there.

I will give your contact to my friend, she plans to go Halong Bay next year and I have told her to contact you for the trip.

Once again, many thanks for your assistance, we really have good experience and enjoy the trip.

Best Regards,

Carolina Susanto

From: Fiona Cloke [mailto:fionacloke39@…]
Sent: Tuesday, April 30, 2019 3:49 AM
To: Giang Ciao Asia
Subject: Re: FW: Requesting tour from Fiona Cloke/CV360419NTG

Dear Giang,

I wanted to thank you very much for arranging our holiday so well – we had a wonderful time and everything seemed to go very smoothly. In the group tour at the start we were impressed by how various different staff always knew where we were going next and made sure we got there. All the accommodation worked out well and the mix of time spent with our guides and time to do our own thing was just right.

The private tour was particularly good and Khanh was an exceptional guide – great fun to spend time with, knowledgeable and good at keeping everyone happy throughout the trip. He adapted the itinerary to suit the weather and our preferences. We both think Vietnam is a very interesting and enjoyable country to have visited – both the landscape and the people. Thank you again.

Best wishes, Fiona

From: Veron Tan []
Sent: Saturday, March 16, 2019 7:59 AM
To: Giang Sapa Tour
Subject: Re: FW: Requesting tour from Veron tan/CV340319NTG

Dear Ms Giang,

Thank you for your email.

The trip was wonderful and our guide May Nihn is very helpful and experienced. Thank God that the weather turns out well on the 2nd day in Sapa so it’s makes our journey easier to Fansipan and other places of interests. Our driver is also very accommodating to stop the vehicle for some quick snapshots of the scenery.

We would also like to extend our sincere thanks to you for coordinating this itinerary and reacting promptly to change the hotel for us. In fact my dad had a fall in Hanoi hotel and this causes further restrictions to his mobility.

My only feedback is the lunch on Day 2 at Red Dzao Mouge Restaurant. The quality of the food was average though the restaurant was very authentic.

Having said that, it’s still a pleasant and enjoyable trip for us.

Thank you

From: Alejandra Breva [mailto:abrevac@…]
Sent: January 16, 2019 7:59 AM
To: Diu Sapa Tour
Subject: Re: Vietnam Classical Tour – 10 Days

Good afternoon Diu,

We are back in Madrid again and we are very very happy with the trip!!! It’s been very well organised, great variety and very complete. The hotels have been awesome and the guides have been good professionals and some of them very funny. I’ve put some comentó in your questionary but there’re mininum comments. The reality is that we’re really happy with the overall trip.

Thank you very much!!! We really appreciate your effort. I’ll recommend this agency to my friends, in fact, I’ve already done!
We would like to know to which other countries you could organice us trips. Maybe, next year we can visit other one.

Kind regards,


From: Ken Dang [mailto:ken20303@…]
Sent: Friday, November 23, 2018 20:46 PM
To: Diu Ciao Asia Travel
Subject: Re: FW: Requesting tour from Ken Dang – CV991118THD

Good morning from US, Diu

We were back to US last night after a long visit in Saigon and Taiwan. Just want to drop a thank you note to your service and those beautiful gifts from your travel company. We definitively contact you or refer your service to friends and relatives in US in future. Please say hi to Phong as well.


From: Sergio Sieiro [mailto:sersieiro@…]
Sent: Tuesday, August 21, 2018 9:32 PM
To: Giang (Sapa Tour.Net)
Subject: Re: Requesting tour from Sergio Sieiro/CV1730818TNTG

Dear Giang,

Thank you for all. It was a good job and you have a good team.
We will recommend you in Spain(friends an family).
The organization, the different cars and drivers, Ms. Mi, the hotel and the places that we visited and where we ate were fantastics.
I hope the best to your company.
Best regards and thanks a lot,

Sergio Sieiro

From: Florence Fung [mailto:florencefung7@…]
Sent: Thursday, June 28, 2018 13:27 PM
To: Sales Sapa Tours
Subject: Re: CV1170618THD/ Ha Long Bay tour/ TOP URGENT

Dear Diu,

Thanks for your email.

I would like to thank you for the perfect arrangement of the tour. Everything went smoothly. The guide and driver did their work to our satisfaction.

I especially want to say thank you for the recommendation of the overnight cruise of the Lan Ha Bay. The arrangement on board the cruise and the pick up after the cruise were extremely good. The scenery of Lan Ha Bay is beautiful. We were glad that we did not take the Ha Long Bay cruise because that Bay is more busy and difficult to take pictures. But the Lan Ha Bay is more quiet and not many cruise ships. We managed to take many good photos while the ship cruised along.

Thanks again for the service . I hope I can require your service in future.

Florence Fung

From: יהודית הרפז [mailto:harpaz444@…]
Sent: Sunday, February 25, 2018 2:00 AM
To: Diu Ciao Asia Travel
Subject: recommendation

Dear Mis Diu,

We would like to thank you for the wonderful trip that you organized for us, everything was great – the hotels were great, as well as transportation and all the accompanying services.we also enjoyed your attitude and the dedire to fill in the smallest details.
We will definitely be happy to recommend you and the company’s services
And thanks again for a great experience.
All the best,
Judy and Yithak Harpaz

Dear Miss Giang,

Yes, I just got back to the London today safely. Thank you for arranging such a wonderful tour for our group. Many members of the group have told me that how much they enjoyed the trip – great food, great accommodations, and above all the wonderful attractions that we visited in Sapa. Thank you for having this done so professionally at such a short notice.

Kind regards,


From: Thanh Tran [mailto:]
Sent: Saturday, November 18, 2017 7:49 AM
To: Nancy Ciao Asia Travel
Subject: Re: Services voucher + invoice

Thank you Nancy

We are very happy to visit Hanoi and took your excellent tours.
Your excellent organization is great, we understood a delaying here and there is a fun part of traveling.
We were scared during the drive from Lao Cai to Sapa when the bus driver run fast and never patient enough to drive behind other cars.
Other than that, it was a great trip.


From: Dave [mailto:]
Sent: Sunday, October 07, 2017 3:47 PM
To: Nancy Sapa Tour
Subject: Re: Requesting tour from David Hens

Hello Nancy, tour was great. We are back home safety and back for working :). It’s nice to meet you in Hanoi. Thank for your time and nice gilts . 100% satisfied with the trip
Dave – Belgium

From: Rachel [mailto:]
Sent: Friday, September 22, 2017 3:08 PM
To: Sapa Tour
Subject: Re: Requesting tour from Rachel

Thanks for the information Nancy!

The trip has been fantastic so far, we love everything about Vietnam , Specially Sapa. the food, the people the scenery! I LOVE THEM
Just to double check about the airport transfer is from the hotel we stayed in in Hanoi at 5pm right?

Thank for your nice services, Nancy

Sapa tour team

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