Sapa travel team

Feedbacks

From: Veron Tan [mailto:veronicatwsz5@gmail.com]
Sent: Saturday, March 16, 2019 7:59 AM
To: Giang Sapa Tour
Subject: Re: FW: Requesting tour from Veron tan/CV340319NTG

Dear Ms Giang,

Thank you for your email.

The trip was wonderful and our guide May Nihn is very helpful and experienced. Thank God that the weather turns out well on the 2nd day in Sapa so it’s makes our journey easier to Fansipan and other places of interests. Our driver is also very accommodating to stop the vehicle for some quick snapshots of the scenery.

We would also like to extend our sincere thanks to you for coordinating this itinerary and reacting promptly to change the hotel for us. In fact my dad had a fall in Hanoi hotel and this causes further restrictions to his mobility.

My only feedback is the lunch on Day 2 at Red Dzao Mouge Restaurant. The quality of the food was average though the restaurant was very authentic.

Having said that, it’s still a pleasant and enjoyable trip for us.

Thank you
Veron

From: Alejandra Breva [mailto:abrevac@…]
Sent: January 16, 2019 7:59 AM
To: Diu Sapa Tour
Subject: Re: Vietnam Classical Tour – 10 Days

Good afternoon Diu,

We are back in Madrid again and we are very very happy with the trip!!! It’s been very well organised, great variety and very complete. The hotels have been awesome and the guides have been good professionals and some of them very funny. I’ve put some comentó in your questionary but there’re mininum comments. The reality is that we’re really happy with the overall trip.

Thank you very much!!! We really appreciate your effort. I’ll recommend this agency to my friends, in fact, I’ve already done!
We would like to know to which other countries you could organice us trips. Maybe, next year we can visit other one.

Kind regards,

Alejandra

From: Ken Dang [mailto:ken20303@…]
Sent: Friday, November 23, 2018 20:46 PM
To: Diu Ciao Asia Travel
Subject: Re: FW: Requesting tour from Ken Dang – CV991118THD

Good morning from US, Diu

We were back to US last night after a long visit in Saigon and Taiwan. Just want to drop a thank you note to your service and those beautiful gifts from your travel company. We definitively contact you or refer your service to friends and relatives in US in future. Please say hi to Phong as well.

Regards,

From: Sergio Sieiro [mailto:sersieiro@…]
Sent: Tuesday, August 21, 2018 9:32 PM
To: Giang (Sapa Tour.Net)
Subject: Re: Requesting tour from Sergio Sieiro/CV1730818TNTG

Dear Giang,

Thank you for all. It was a good job and you have a good team.
We will recommend you in Spain(friends an family).
The organization, the different cars and drivers, Ms. Mi, the hotel and the places that we visited and where we ate were fantastics.
I hope the best to your company.
Best regards and thanks a lot,

Sergio Sieiro

From: Florence Fung [mailto:florencefung7@…]
Sent: Thursday, June 28, 2018 13:27 PM
To: Sales Sapa Tours
Subject: Re: CV1170618THD/ Ha Long Bay tour/ TOP URGENT

Dear Diu,

Thanks for your email.

I would like to thank you for the perfect arrangement of the tour. Everything went smoothly. The guide and driver did their work to our satisfaction.

I especially want to say thank you for the recommendation of the overnight cruise of the Lan Ha Bay. The arrangement on board the cruise and the pick up after the cruise were extremely good. The scenery of Lan Ha Bay is beautiful. We were glad that we did not take the Ha Long Bay cruise because that Bay is more busy and difficult to take pictures. But the Lan Ha Bay is more quiet and not many cruise ships. We managed to take many good photos while the ship cruised along.

Thanks again for the service . I hope I can require your service in future.

Florence Fung

From: יהודית הרפז [mailto:harpaz444@…]
Sent: Sunday, February 25, 2018 2:00 AM
To: Diu Ciao Asia Travel
Subject: recommendation

Dear Mis Diu,

We would like to thank you for the wonderful trip that you organized for us, everything was great – the hotels were great, as well as transportation and all the accompanying services.we also enjoyed your attitude and the dedire to fill in the smallest details.
We will definitely be happy to recommend you and the company’s services
And thanks again for a great experience.
All the best,
Judy and Yithak Harpaz

Dear Miss Giang,

Yes, I just got back to the London today safely. Thank you for arranging such a wonderful tour for our group. Many members of the group have told me that how much they enjoyed the trip – great food, great accommodations, and above all the wonderful attractions that we visited in Sapa. Thank you for having this done so professionally at such a short notice.

Kind regards,

Monaghan

From: Thanh Tran [mailto:]
Sent: Saturday, November 18, 2017 7:49 AM
To: Nancy Ciao Asia Travel
Subject: Re: Services voucher + invoice

Thank you Nancy

We are very happy to visit Hanoi and took your excellent tours.
Your excellent organization is great, we understood a delaying here and there is a fun part of traveling.
We were scared during the drive from Lao Cai to Sapa when the bus driver run fast and never patient enough to drive behind other cars.
Other than that, it was a great trip.

Tran

From: Dave [mailto:]
Sent: Sunday, October 07, 2017 3:47 PM
To: Nancy Sapa Tour
Subject: Re: Requesting tour from David Hens

Hello Nancy, tour was great. We are back home safety and back for working :). It’s nice to meet you in Hanoi. Thank for your time and nice gilts . 100% satisfied with the trip
Dave – Belgium

From: Rachel [mailto:]
Sent: Friday, September 22, 2017 3:08 PM
To: Sapa Tour
Subject: Re: Requesting tour from Rachel

Thanks for the information Nancy!

The trip has been fantastic so far, we love everything about Vietnam , Specially Sapa. the food, the people the scenery! I LOVE THEM
Just to double check about the airport transfer is from the hotel we stayed in in Hanoi at 5pm right?

Thank for your nice services, Nancy
Rachel

From: xiuling [mailto:smileybubbles87@…]
Sent: Tuesday, September 19, 2017 6:32 PM
To: giang@sapa-tour.net
Subject: Re: Regards and sincere thanks !!!

Hi Ms giang,

I do enjoy your service. Your driver is on time and you reply email very fast it good I love it. We enjoyed the trip. Hope you continue to provide good service to other customers! I will definitely recommend your service if my family or friends want to go Vietnam.

Thank you

Xiuling

From: Khine Mo [mailto:jumbothiri@…]
Sent: Friday, April 21, 2017 12:58 PM
To: Nancy Sapa Tour
Subject: Hanoi-Sapa_Halong Bay Tour

Hi Nancy,

I would like to say thank you so much for your help for our trip.

During the trip we have very great service of all the tour guides and drivers.

All the places are wonderful and we all enjoyed our trip.

Thank you so much and hope to go there again.

Thiri Mo

From: amulya n []
Sent: Tuesday, April 11, 2017 9:12 PM
To: Nancy Sapa Tour
Subject: Re: Services voucher + invoice

Hi Nancy,

We are back from a great Vietnam trip and loved every part of it.
I would like to thank you specially for organizing the tour so well and keeping us informed at every point.
The tour guide we had in each place were very friendly and knowledgeable.

Such a great tour would not have been possible without your hard-work and dedication.
I would definitely refer your organization to all my friends who want to visit Vietnam.

Thanks a lot again 🙂

Regards,
Amulya

From: Reetta Laari [mailto:reettalaari@…]
Sent: Monday, February 27, 2017 8:48 PM
To: Nancy Vietnam Tour
Subject: Re: FW: FW: FW: Request customized tour from Reetta

Dear Nancy,

many thanks for the excellent planning of our tour. We have safely returned home during the weekend and enjoyed our visit 100 %
We can especially recommend the day you arranged in Hoi An – it was a highlight of our trip.

I would be happy to recommend your company in tripadvisor if you want, just send me the link.

Hope you have a great week !

With kind regards
Reetta Laari

From: Victoria Conway [mailto:victoria.conway@…]
Sent: Friday, February 10, 2017
To: Giang Sapa Tour
Subject: Re: Requesting tour from Victoria/CV3930117NTG

Hi Giang,

Thank you for touching base!

I’d love to give some feedback on the tour. Firstly, you have been absolutely extremely accommodating and very very helpful in this entire process start to finish! We will most definitely recommend you to our friends. We loved Sapa, though it was rainy and foggy it was a really lovely place. Lan our village tour guide on the first day to Cat Cat village was absolutely amazing, nice, caring and explained so much! The second day in the village was the worst experience we have had here. We understood the weather was rainy and cold and we’re dressed very appropriately so that was not an issue. Climbing up the mountain with slippery mud, falling down over 5 times between both of us, having tremendous amount of rain and waterfalls, almost slipping of the mountain sides was absolutely horrible! I asked our tour guide to stop about 30% the way through and there was nothing we could do because we were stuck either way up or down. I’m very very displeased with how unsafe this was! I’m fairly fit and my boyfriend very fit and we greatly struggled with this experience. It was not enjoyable at all.

In saying that, the Halong Bay tour was the best part of our trip so far! The boat upgrade was an absolute plus so thank you so much! The staff on the boat, Tom the tour guide, Quaong the Manager, the chef and the wait staff were absolutely phenomenal! The accommodations were gorgeous, the food was the best we’ve had, absolutely everything was a 5 star! The hotel in Sapa the exact same, the staff was amazing!! The room was gorgeous! The fact that we were able to check in in Sapa and Hanoi to have showers before breakfasts was not expected and made our trip! So thank you so much for an amazingly planned trip!

Best regrds,

Victoria

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