Sapa travel team


From: Ivana [mailto:ivana@…com]
Sent: Tuesday, August 23, 2016 8:33 PM
To: ‘Giang Sapa Tour’
Subject: R: You paid successfully to CIAO ASIA TRAVEL

Hi Giang. I hope you are well.
Thank you for your support. It is my pleasure to inform you that everything went well.
Very punctual, kind and professional.
Having said this, I should like to add a positive note, with regard to our guide in Mai Chau.
The adventure lived whit him was amazing!!!

I’ll recommend your company to my friend.

Have a nice evening.


From: Lucie loriggiola [mailto:lucie.loriggiola@…]
Sent: Thursday, June, 2016
To: Giang Sapa Tour
Subject: Re: FW: FW: FW: Requesting tour from Lucie Loriggiola

Hi Giang,
Thank you very much for your email. Our trip in Vietnam was amazing with a lot of good memories so thank you very much for having organised that so well. Some people at work have asked us some details on our trip so we will definitely recommend your services.
Indeed we got the refund for the hotel.

From: roberta muti [mailto:roberta.muti@…]
Sent: Sunday, May 8, 2016 6:39 PM
To: Giang Sapa Tour
Subject: R: FW: FW: Re

Dear Giang,

I’m Very well.
The Sapa tour was beautiful and the guide was very good .
If I return to Vietnam again I will use your services .
Certainly if someone wants to come in Vietnam tell contact You.
Best reguards
Roberta Miti

From: Rebecca Chapman [mailto:]
Sent: Sunday, January 17, 2016 6:20 AM
To: Nancy Sapa Tour
Subject: Re: FW: Requesting tour from Rebecca Chapman

Hi Nancy,

We had a great time on the trip away with your company! It was really well organised with all the transfers and transport. We were very happy to be able to fit in such a varied tour over the 5 days we were in Vietnam for.

The only thing we possibly would comment on was on the last night in Sapa we were told by our guide that the meal was free so we did not get any cash out to sort of paying for dinner.

Thank you again

PS. I will recommend your company to any other friends I know who are travelling to Vietnam

From: Britta Bobka [mailto:brittabobka@…]
Sent: Monday, January 4, 2016 5:47 AM
To: Nancy Sapa Tour
Subject: RE: Requesting tour from Britta Bobka

Hi Nancy,

We are back home from our Vietnam tour and I would just like to let you know that our bicycle trip from Sapa to Dien Bien was fantastic. We loved every day and can only recommend it to anyone who likes bike riding and is interested in seeing a different side of Vietnam.

Everything was perfectly organised from our pickup in Hanoi to the flight back from Dien Bien to Hanoi. Our tour guide Khan was excellent and between him and our driver they did everything possible to make our trip as exciting and pleasant as possible. The trip was everything we were looking for and more.

I will post some feedback on tripadvisor as well but in the meantime wanted to let you know that we loved the trip and also thank you to you for organising everything.

Kind Regards
Britta Bobka

From: Emma Cowen [mailto:]
Sent: Monday, November 2, 2015 9:33 PM
To: Nancy Sapa Tour
Subject: Re: Requesting tour from Emma Louise Cowen

Dear Nancy,

Thank you for your E-mail. I would like to inform you that I had a great trip in Sapa and I thoroughly enjoyed myself and everything went smoothly. Also thank you for organising this for me, the guide was great and the homestay waas perfect.

Kind regards

From: Bev Harvey [mailto:]
Sent: Monday, November 2, 2015 6:58 AM
To: Nancy Vietnam Tour
Subject: Re: FW: Requesting tour from Bev Harvey

Hi Nancy, we are now back from Vietnam and I thought you might like a few comments on the tour.

1. Our guide – Tuan – was fantastic. We have done lots of tours in South East Asia, and he was one of the best. His English was great and he was able to answer any questions we gave him. He obviously loves his country very much and is very proud to show it to visitors.

2. The food on the tour (lunches, dinner) was great. All restaurants were very clean, and had a nice selection of different dishes.

3. The places we visited were also very good, and overall we were very happy with everything we experienced.

4. The hotel in Sapa (Sapa Elite) was great, and I’d recommend it to people.

5. The only bad comment I could make is the hotel in Bac Ha. hotel that was shown on all my confirmations, and got moved to another hotel (apparently owned by the same person ??) just down the road. We had a lot of problems at this hotel:

Like I said, overall we thought the tour was excellent, and would recommend it to any friends travelling over there.

Kind regards,

From: Rick Chesterman [mailto:]
Sent: Tuesday, October 20, 2015
To: Nancy Sapa Tour

Good afternoon Nancy,

My friend, Simon, and I must thank you for what was a fantastic package tour. Everything went extremely well from the airport pick-up (even if he did drop us at the wrong hotel), to the weather and all of the accommodations in between.

We cannot express our gratitude enough to you for the planning of both trips. It was exactly what we wanted, and our guide in Sapa (Hiep) was fantastic.

We will highly recommend you and your company for any of our friends wanting to visit this area in future.

We are now relaxing in Hoi An and continue to enjoy the people, culture and food of Vietnam.

Warmest regards,

Rick Chesterman

From: Heike Vogelsang-Volkmann [mailto:]
Sent: Wednesday, July 15, 2015 9:12 PM
To: Nancy Sapa Tour
Subject: AW: RE: Mai Chau & Cuc Phuong trip

Hello Nancy,
thank you so much.
Everything was wonderful. Mai Chau was like paradise.
Cuc Phuong was nice too (except the meals).
Your guide Anh was perfect and his English very good.
Our rating: excellent.

Best regards and thank you again!
Heike – Germany

From: Ngai, Ka [mailto:]
Sent: Wednesday, July 8, 2015 6:25 PM
To: Nancy Sapa Tour
Subject: Re: Requesting tour from Samantha Ka Hay Ngai

Hi Nancy,

Yes we had a very happy journey, we enjoyed so much with every part of our trip! Wanna say thank you especially to our local guide in sapa, she is very helpful and accommodating.

Thanks again!

Samantha Ka

From: julie.nigel@…
Sent: Tuesday, June 16, 2015
To: Nancy Sapa Tour
Subject: Thank you

Good morning Nancy,
Thank you so much for organising our tour of Sapa.
It was an amazing experience. Qui is very knowledgeable and taught us a lot about the Vietnamese culture. He made sure we were well looked after. We enjoyed delicious meals and met some lovely local people. We can’t thank him enough for a wonderful time.
We look forward to our next tour in the future.
Julie & Nigel Irving

From: Pierre Udriot [mailto:pierre.udriot@…]
Sent: 04 June 2015
To: Diu Sapa Tour
Subject: Re: URGENT

Hi Diu !
that’s great that you wrote me, I wanted to do it anyway.

I’d like to thank you so much ! the trip was very nice, train, hotels and boat were perfect ! My mum and my aunt were very happy and enjoyed in particular the Halong Bay Boat trip ! Everything was perfectly organized ! BIG THANK YOU!

There’s maybe just a little point, I think that the first day when we arrive at Lau Cai, we spent quite a lot of time in the car driving around ( more than 5 hours). but I realize that distance take time in the region.

Globally, we were really happy! You organized everything perfectly ! I will recommend any of my friends or relatives who want to travel in Vietnam to you ! You did a great job ! THANKS.

Unfortunately we did not meet, but I hope you succeed with your English exam and that you had fun holidays.


From: Da Yathip [mailto:suchada.yathip@…]
Sent: Wednesday, January 14, 2015 2:02 PM
To: Nancy Sapa Tour
Subject: Re: services voucher

Dear Nancy,

We have arrived to Bangkok this morning and We would like to thank you for your help.

We have a great time in Hmong village and Hotel in Sapa is very nice. Our guide also helpful.

We will come back once again. Hopefully before cable car to Fansipang finished.

Thanks and Kind Regards,

From: Gladys [mailto:mustardseed05@…]
Sent: 04 January 2015 7:40 CH
To: Diu Sapa Tour
Subject: Thank you

Dear Diu Tran,

We are now in Sapa having own western dinner for a change fr the local food!
Just want to compliment our guide Quy, so cheerful n informative! The very right person for us. Today’s boat ride in river chay was most enjoyable. We have taken many boat trips in Europe, China but this is the best! As the river us low tide, we experience travelling ‘On The Rock’ but best of all we saw the son jumping in n out of the boat to help the father pull n push the flat bottomed boat to deeper waters. He is small but so agile n strong. Even the guide Quy took off his shoes n socks, jumped into the shallow water n helped too! Such a warming sight!

Thanks Diu for everything!

Sent from me iPhone

From: Somchandra P [mailto:]
Sent: Thursday, January 1, 2015 10:39 AM
To: Nancy Sapa Tour
Subject: RE: FW: FW: Requesting tour from group 8 pax

Hello Nancy,
We reached back to India safely. Thanks for a memorable tour. Our family really enjoyed Vietnam due to your wonderful organization.

Thank You.
Somchandra Penumatcha ( India)

Sapa tour team

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