Sapa travel team

Feedbacks

From: Da Yathip [mailto:suchada.yathip@…]
Sent: Wednesday, January 14, 2015 2:02 PM
To: Nancy Sapa Tour
Subject: Re: services voucher

Dear Nancy,

We have arrived to Bangkok this morning and We would like to thank you for your help.

We have a great time in Hmong village and Hotel in Sapa is very nice. Our guide also helpful.

We will come back once again. Hopefully before cable car to Fansipang finished.

Thanks and Kind Regards,
Suchada

From: Gladys [mailto:mustardseed05@…]
Sent: 04 January 2015 7:40 CH
To: Diu Sapa Tour
Subject: Thank you

Dear Diu Tran,

We are now in Sapa having own western dinner for a change fr the local food!
Just want to compliment our guide Quy, so cheerful n informative! The very right person for us. Today’s boat ride in river chay was most enjoyable. We have taken many boat trips in Europe, China but this is the best! As the river us low tide, we experience travelling ‘On The Rock’ but best of all we saw the son jumping in n out of the boat to help the father pull n push the flat bottomed boat to deeper waters. He is small but so agile n strong. Even the guide Quy took off his shoes n socks, jumped into the shallow water n helped too! Such a warming sight!

Thanks Diu for everything!
Gladys

Sent from me iPhone

From: Somchandra P [mailto:]
Sent: Thursday, January 1, 2015 10:39 AM
To: Nancy Sapa Tour
Subject: RE: FW: FW: Requesting tour from group 8 pax

Hello Nancy,
We reached back to India safely. Thanks for a memorable tour. Our family really enjoyed Vietnam due to your wonderful organization.

Thank You.
Somchandra Penumatcha ( India)

From: Noraini Abdul Karim [mailto:]
Sent: Tuesday, December 23, 2014 2:48 PM
To: Nancy Sapa Tour
Subject: Sapa – Halong Bay Tour

Dear Nancy.

We wished to say thank you so much for your hospitality during our visit to Sapa – Halong Bay.

Your services was really good and make our visit so memorable. We had really great time and enjoyed our stay in Sapa and Halong Bay.

Wish you and your company all the best.

Regards

Noraini Abdul Karim
Malaysia.

From: Philip Spittle [mailto:]
Sent: Thursday, December 11, 2014 2:20 PM
To: Nancy Sapa Tour
Subject: Re: Sapa

Good morning Nancy

Just a note to thank you for both Sapa and Halong Bay tours; both were excellent and well organised.

Best regards

Philip Spittle – United Kingdom

From: Sossio Vergara []
Sent: Tuesday, November 25, 2014
To: Nancy Sapa Tour
Subject: Re: FW: Requesting tour from sossio

Dear Nancy,
Thanks, the tour was very nice, we liked it very much. Thank you for the organization, it was perfect.
Speaking of this, I know you also have tours for Myanmar, we were thinking to go to Yangon for 5 days in Christmas, can you please send me some tour options from 24 december to 28 included?

Thanks
Sossio

From: Sophie Eap [mailto:]
Sent: Sunday, October 5, 2014 7:41 AM
To: Nancy Sapa Tour
Cc: Joi VJ
Subject: Feedback

Hi Nancy,

Just to let you know it was all smooth until we were dropped off at the train station. After that it all got a bit confusing.
It was just a bit messy towards the end. I think you should improve that part, which is quite easy. For instance our guy can actually just have our name on a piece of paper and show it to us, so we know that it is our guy, and we can feel more comfortable giving him something and wait for him.

Our pick up lady was nice. Elite hotel has nice rooms and really nice shower rooms (which is very key after walking days). Staff is friendly. Our guide was fine. Routes of day one and day two enabled us to see different landscapes. The walks were maybe a bit too short for us (maybe an hour more would have been good).

All in all, good trip in Sapa.

Many thanks,
Sophie

From: Yap Kah Ming []
Sent: Wednesday, September 17, 2014 6:53 PM
To: Nancy Sapa Tour
Subject: Re: Requesting tour from Kah Ming

Hello Nancy,

We enjoyed the tour tremendously.
However, it will be easier for us to understand the itinerary if the details of the transfer between the guides are stated in the itinerary. This is because we are not familiar with the country and location and hence will be better assured if we have a clearer picture of the upcoming itinerary.

Overall, our guide, Thien, is very knowledgeable about Sapa and he is very helpful in assisting us during the whole of our trip.

Yap Kah Ming from Singapore

From: Dylan Westwood []
Sent: Wednesday, September 17, 2014 9:59 PM
To: Diu Tran
Subject: Re: Requesting tour from Dylan Westwood

Hey Diu Tran,
Yes my trip was great, I loved Sapa it was what I was hoping for when I booked it.
Dinh (I think his name was, small fairly young man) was absolutely amazing, really went out of his way to make it a great trip. He went above and beyond what the itinary had planned offering us the chance to get involved in farm life for the local people, and really see what it’s like to live there. Even if he did tell me I had been wearing a ladies hat (^) for the days I was there lol, He definitely made the trip! An awesome guide!

Overall had a fantastic time and would recommend to fellow travellers.

Dylan – Australia

From: Faeez Mohamad Ali
Sent: Tuesday, September 9, 2014 6:50 AM
To: Nancy Sapa Tour
Subject: RE: FW: Requesting tour from Faeez Mohamad Ali

Hi Nancy,
I had a great time in Sapa during my trek. Please convey my regards and thanks to Ms. Huong and Mr. Cuong for their warm service and hospitality. I very much appreciate their attentiveness and care to quality.
Faeez

From: Helen Monaghan – County Mayo / Ireland
Sent: Wednesday, July 30, 2014 1:12 AM
To: Nancy Sapa Tour
Subject: RE: FW: flights

Hi Nancy
Yes everything went great, hotels flights trains pickups etc was all good. I will send a more detailed reply of thanks when l return to ireland in a week or so.

Thanking you very much

Helena Monaghan

From: Noraimah – Malaysia

Hi Nancy,

Visited North Vietnam and went to Sa pa early June with assistance from Ciao Asia Travel. Our mediator was Nancy. Prompt reply and adequate responses from her. Our best tour guides were Mi and Ha. The travel package to Sa Pa only cost us 219 USD/person which covers accomodation, train ticket, travel insurance, travel guides and transportation. I am honestly satisfied and with friendly tour guides and comfortable accomodation, it was worth it! I definitely recommend this agent if people are planning to travel around Southeast Asia. Highly recommended!

From: Dr. Marcus Jacob – Germany
Sent: Thursday, June 12, 2014 2:12 PM
To: Huong Diu Sapa Tour
Subject: Re: Getting to Sapa

Hi Huong Diu,

It’s been raining the first half of the tour but then its been dry. It’s all overcast/cloudy so we were not lucky seeing this beautiful place in sun. However, it is a very nice tour indeed and we love the place a lot.

Yes, please arrange a private transport for us for 6.15pm. Hope it is ok if we pay one person in USD and one person in VND.

Thanks!
Marcus

From: kristin schuhknecht – Germany
Sent: Friday, June 13, 2014 4:47 AM
To: Huong Sapa Tour Net
Subject: Re: FW: Requesting tour from schuhknecht kristin

Dear Huong,

I just want to say thank you for everything. We really enjoyed our tour and the guide was excellent. We really had a lot off fun and he showed us so much. I travel a lot but this was the best guide I ever had. Thank you.
One thing would of been good to know before we got on the train. To know that when we come back there are two exit at the train station because we taken the wrong way and where a bit lost in the morning.

Thank you

Regards Kristin

From: Atiqah Raduan – Brunei
Subject: tour guides

Hi,
Just to let you know. Me and my friends honestly enjoyed our trip in sapa. It was the most amazing trip ever.
we would just like to know how can we get in touch with both our tour guides? our tour guides were Mrs. Ha and Mrs. Mi
both of them were amazing. if you happened to know how we can get in touch with them. it would be much appreciated. atleast on facebook?

Thanks
Raduan

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